Experience Memo #4
1. “This is not a box!”
This is a robot made for housework
This is boat can fit for 10people
This is a house for kitty
This is desk for kids
This is a chair
This is a luggage
2. Charity Box
i. Within a company: Unexpected occurences
Incongruities
Process needs
Industry and market changes
Outside a company: Demographic changes
Changes in perception
New knowledge
ii. People in Africa is drinking dirty water and that induces serious diseases.
iii. Scott Harrison founded Charity: Water to alleviate the problem there by various ways, like Hand-Dug Wells, Drill Wells, Rainwater Catchments, etc.
iv. Charity: Water focus on radical transparency, giving donors the security and comfort of knowing that every dollar they donated would directly benefit their mission.
All of public donations to charity: water go directly to water projects. All operating costs are covered by a group of private donors so every dollar donated by the public will help those in need.
They prove every completed project using photos and GPS coordinates in Google Maps. People can see the completed water projects and the communities in google maps.
The transparency of the projects leads Charity: Water to a big sucess. They know what the thought of donors and made a corresponding solutions against that. They have demonstrate a good business sense in this case.